The team here at Inspire Alpine® are all desperate to get back outside and support you to follow your dreams, but only once it’s safe to do so.

During these unsettling times we and our charity partners need your support more than ever.

The current situation puts us and them in an extremely vulnerable position as a huge portion of income comes directly from fundraising events such as the National Three Peaks Challenge events, Kilimanjaro treks and other challenge events which have now been postponed or cancelled.

We understand that there is a high degree of uncertainty around booking in the current climate, so we’ve pulled together some information below to help you book your next UK or overseas adventure with absolute confidence.

All of our overseas trips from March 2021 onwards are still scheduled, but we have cancelled or postponed all other overseas challenges to early next year.

We currently have open expeditions scheduled from March 2020 to Kilimanjaro, Everest Base Camp, Island Peak and others, although we clearly cannot guarantee at this early stage that they will go ahead.

If, for any reason, we don’t feel that a trip can proceed safely as planned, we'll give as much notice as possible - which will vary depending on the destination - but we will provide updates at least 12 weeks before departure on every trip’s status.

Cancellation flexibility

For any bookings made between now and 31 December 2020 on an overseas adventure departing before 31 August 2021, we’re offering you the right to cancel and get a full refund of your deposit up to 90 days before the challenge is due to depart. We want anyone considering booking a trip now to have complete confidence that their deposit is protected and that they can cancel without any penalty for whatever reason.

For any Trek to Machu Picchu where Inca Passes have been bought and paid for, we will refund the registration fee less £75 to cover the direct costs incurred for your booking. If the passes have not yet been purchased, we will refund you in full.

What happens if my trip cannot run due to Covid-19?

Your safety is our top priority. Please rest assured that if your trip cannot operate in the host country due to Covid-19, we will offer you a number of options including the chance to:

  • postpone your trip to a later departure of the same event (this year or next)
  • join any other overseas trip in our portfolio (this year or next)
  • transfer your place to another person
  • receive a full refund of monies paid for the challenge

Please note that in most cases, where trips can be rescheduled in the same financial year, we are waiving our standard admin fees.

What if I postpone the trip and then the later revised trip is also affected and cannot run due to Covid-19?

Even if you move on to another trip later in the year or next year, if we still find ourselves unable to safely operate the trip in the host country due to Covid-19, we’ll offer you the same options as above, to postpone, to change trips, to transfer your place to someone else or to receive a refund.

What if there is no official advice against travel, but I want to cancel within 90 days of departure?

We respect that you may feel more comfortable staying at home, and not travelling regardless of the destination or official advice. If you choose to cancel, we’ll action your request but where there is no FCO advice against travel to that country at the time of cancellation, our standard cancellation terms will apply.

How can I pay my balance?

You can pay your balance either by paying us directly by bank transfer or by spreading your payments by direct debit, or by raising a minimum amount of sponsorship for our social projects or for another charity of your choice. If you choose to raise funds for Inspire Alpine® you can set up a fundraising page here, so we receive donations directly. If you're raising funds for another good cause, send your sponsorship money to your chosen charity as you raise it.

You can find out more about your funding options here.

What financial security do Inspire Alpine® provide?

Inspire Alpine® is committed to customer satisfaction and consumer financial protection. We are therefore pleased to announce that, at no extra cost to you, and in accordance with The Package Travel and Linked Travel Arrangements Regulations 2018 all clients booking with Inspire Alpine® are fully insured for the initial deposit, and subsequently the balance of monies paid as detailed in your booking confirmation form. The policy will also include repatriation if required, arising from the cancellation or curtailment of your travel arrangements due to the insolvency of Inspire Alpine®.  This insurance has been arranged by Towergate Travel through Zurich Insurance PLC. 

For further information please visit this page.

We hope the information above provides some comfort in booking with us, but if you have any further questions please do not hesitate to get in touch.

Overseas Adventures

Email : [email protected] 

Call : +44 (0)7867 143 657